Support & Service

Firmware updates, medialists and manuals

Get the latest firmware and driver updates for you Sony Optiarc product or download datasheets and user manuals.

FAQs

Sony Optiarc makes no warranties or representations as to this document's accuracy and Sony Optiarc apecifically disclaims any liability or responsibility for any errors or onmissions in the content. The information contained in this document is subject to change without notice.

FAQs

Warranty & Repair

Warranty and repair procedures.

Warranty & Repair

Troubleshoot & Hotline Contact

If you need assistance, the Sony Optiarc Hotline is available to offer you advice and support. Please follow our troubleshooting guide before contacting the hotline.

Troubleshoot & Hotline Contact

Tools

Here you can choose fimware updates for slimline devices (Master/Slave), uninstall tools for NERO Software and you can get some information about the Lableflash and Lightscribe function.

Tools

Product registration

Please remember that you only can register retail drives in this section.

Product registration